Refund & Returns Policy
Returns & Refunds
We want you to love your Motion Recovery gear. If you’re not completely satisfied, we’ll do our best to make it right.
Returns
- Returns accepted within 14 days of delivery.
- Items must be unused, in original condition, and in original packaging.
Refunds
- Once your return is received and inspected, we’ll notify you by email.
- Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
- We replace items only if they are defective or damaged.
Return Shipping
- Customers are responsible for return postage unless the item is faulty.
How to Start a Return
- Email us at support@themotionrecovery.com with your order number and details. We’ll provide return instructions.