FAQs


Frequently Asked Questions (FAQs)




1. What is Motion Recovery?



Motion Recovery provides professional-grade recovery tools designed to help athletes and active individuals recover faster, perform better, and prevent injuries.





2. How long does shipping take?



  • UK orders: 3–7 business days
  • International orders: 7–15 business days
    (Delivery times may vary depending on customs and local couriers.)






3. How much is shipping?



  • Standard UK shipping: Free on all orders over £40
  • International shipping: Calculated at checkout






4. What is your return policy?



We offer a 14-day return policy. If you’re not satisfied with your order, you can return it in its original condition for a full refund or exchange.

(Customer is responsible for return shipping unless the item is faulty.)





5. What payment methods do you accept?



We accept all major payment methods: Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and more.





6. Are your products suitable for beginners?



Yes! Motion Recovery tools are designed for all levels — whether you’re a professional athlete or just starting your fitness journey.





7. Do your products come with a warranty?



Yes. All Motion Recovery products come with a 12-month warranty covering manufacturing defects.





8. How can I contact you?



You can reach us via our Contact Us page or by email at: support@themotionrecovery.com

 

Q: Why did you start Motion Recovery?

A: As an athlete, I’ve experienced the challenges of recovery first-hand. I started Motion Recovery to create a brand that makes recovery easier, smarter, and more effective for anyone who wants to perform at their best.


Q: Who are your products for?

A: Our products are designed for athletes of all levels, fitness enthusiasts, and anyone who wants to speed up recovery, reduce soreness, and improve performance.


Q: What makes Motion Recovery different?

A: We focus on quality, affordability, and accessibility. Each product is carefully selected to give you professional-grade recovery without the premium price tag.


Q: Do you only sell recovery gear?

A: Yes—our focus is purely on recovery. We believe recovery is just as important as training, so we provide tools that help you stay consistent, injury-free, and ready for your next session.